Refund policy
Last updated: June 5, 2026 Return Window We accept returns within 30 days of thedelivery date. Eligibility To be eligible for a return, the item must be: — In the same condition as received— Unused and in its original packaging— With all accessories, manuals, and contents included Non-Returnable Items — Items damaged by the customer— Items returned after the 30-day window— Final sale or clearance items— Items missing original packaging or accessories How to Return Email support@trendnestusa.com with:— Your order number— Reason for return— Photos if the item is damaged We will provide return instructions and a ReturnMerchandise Authorization (RMA) number within24 hours. Do not ship items back without an RMA —unauthorized returns will not be accepted. Refunds Once we receive and inspect the return, we willprocess your refund to the original paymentmethod within 10 business days. Original shipping costs are non-refundable unlessthe return is due to our error or a defectiveproduct. Return shipping costs are the responsibility ofthe customer unless the item is defective orincorrectly sent. Defective or Wrong Item If you received a defective or incorrect item,contact us within 7 days of delivery with photos. We will arrange a full replacement or refund atno cost to you, including return shipping. Contact Email : support@trendnestusa.comPhone : +1 (407) 555-0163